1、Set up good supervision mechanism, let users supervise our work. So, we regard 27451846 as our phone call for appeal of supervision, let users have places to complain the service that they are unsatisfied. The service engineer complained by users, through verifying investigating and verify, will deal with seriously according to the relevant regulations of the company , And order me to apologize to the doorstep.

2、Make good use of 8008181999 free service telephone of ours, lengthen our service time to 8:00 --- 20:00. There are special messengers on duty on festivals or holidays, guarantee that users can get our good service in more time .

3、Reach people for responsibility, we are listed and served, when each of attendants makes house calls, Worthy of hanging one's own chest card, at the time of answering user's telephone, our service engineer reports one's own name at first, In order to let user define who carry on services of computer.

4、Seeing that the interdynamic of the computer is very strong, especially just kept in touch with users of the computer, Catch various kinds of simple software issue always, our staff members , while answering the service phone, Go on guide of patience , carry on to them special coaching give lessons, In order to let them able to deal with the same and similar one Question.

5、As to user of service range require , go on do in an oversimplified and crude way refuse, To user's patience, conscientious explanation, and instruct users how to deal with.

6、Accelerate our response time, to the non- difficult trouble, will solve within a workday , Make house calls to try one's best, solve in scene as soon as possible maintenance, as to user machine that Zh cultivate, The non- difficult trouble is solved within an hour.

7、As to because too outmoded in damage, part of machine in user, replace it while maintaining difficultly, Besides carrying on the explanation of the patience, after users pay certain earnest money , Use replacement piece of our company , shorten and damage to return to maintenance time of factory part.

8、Expand our maintenance site, set up more mandate service centers, Let user can in nearest service centre it gets to be equally satisfied service ZhongHuan after sale services networking of computer.